{"id":3664,"date":"2019-02-10T08:05:55","date_gmt":"2019-02-10T14:05:55","guid":{"rendered":"https:\/\/costaricatoptours.com\/?page_id=3664"},"modified":"2019-02-10T08:07:18","modified_gmt":"2019-02-10T14:07:18","slug":"complaint-policy","status":"publish","type":"page","link":"https:\/\/costaricatoptours.com\/complaint-policy\/","title":{"rendered":"Complaint Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;24px&#8221;][vc_column_text css=&#8221;.vc_custom_1549807635304{padding-right: 50px !important;padding-left: 50px !important;}&#8221;]\n<ul class=\"triangle\">\n<li>Prostitution or child abuse<\/li>\n<li>Drug sale<\/li>\n<li>Extraction and illegal captivity of animals and wild plants and\/or archaeological pieces<\/li>\n<li>CRTT, does not promote or sell hotels, attractions, or places that have been identified as organizers of the above-mentioned activities<\/li>\n<li>Any guide or CRTT collaborator must denounce internally, any of the items related to prostitution, child abuse, drug and extraction and illegal captivity of animals and wild plants and\/or archaeological pieces for sale.<\/li>\n<li>Communicate internally with the Department of operations and then contact any of the offices to report the incident to the following numbers.<\/li>\n<li>In case allegations against child abuse or child age to phone 800 8000 645 or at the following numbers 22953315 \u2013 22953316 \u2013 22953317 opening hours 07: 30 a.m.-4: 30 p.m. Monday through Friday.<\/li>\n<li>In case Police Control reports, drug 800 8000 645 or the following numbers 22953347 opening hours 07: 30 a.m.-4: 30 p.m. Monday through Friday.<\/li>\n<li>If complaints of extraction and illegal captivity of animals or wild plants to the environmental auditor of Minae 2233-4533 opening hours 07: 00 a.m. to 4: 00 p.m. Monday to Friday.<\/li>\n<li>If complaints of extraction and illegal archaeological pieces reports to 2243-4221. Monday to Sunday 09:15 a.m. to 4:45 p.m.<\/li>\n<li>In case of pollution please contact the environmental auditor of Minae 2233-4533 opening hours 07: 00 a.m. to 4: 00 p.m. Monday to Friday. Or contact the local municipality\u2019s office<\/li>\n<li>General Complaints 1192.<\/li>\n<li>Where the complaint is made is recommended to record the call<\/li>\n<li>Detail the place, time and date<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;24px&#8221;][vc_column_text css=&#8221;.vc_custom_1549807635304{padding-right: 50px !important;padding-left: 50px !important;}&#8221;][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"templates\/template-with-right-sidebar.php","meta":{"footnotes":""},"class_list":["post-3664","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaint Policy - Costa Rica Top Tours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/costaricatoptours.com\/complaint-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint Policy - Costa Rica Top Tours\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_custom_heading source=&#8221;post_title&#8221; 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